Why? is the most important question you can ask.
Because unless we know why a thing is a thing we can't know what its impact might be and we cannot know how best to deal with it or even if it is true.
It's how we learn and has distinguished roots - it is also known as Socratic questioning
It is also a way to encourage Critical Thinking and to understand the causes and effects of any Issue. It is important however to distinguish between causes and effects.
When dealing with any Issue, whilst it might be essential to deal with the symptoms, this will not resolve the underlying Issue(s). This is akin to providing ambulances at the bottom of the cliff. An allusion to the poem below:
The Ambulance Down in the Valley by Joseph Malins (1895)
‘Twas a dangerous cliff, as they freely confessed,
Though to walk near its crest was so pleasant;
But over its terrible edge there had slipped
A duke and full many a peasant.
So the people said something would have to be done,
But their projects did not at all tally;
Some said, "Put a fence ’round the edge of the cliff,"
Some, "An ambulance down in the valley."
But the cry for the ambulance carried the day,
For it spread through the neighboring city;
A fence may be useful or not, it is true,
But each heart became full of pity
For those who slipped over the dangerous cliff;
And the dwellers in highway and alley
Gave pounds and gave pence, not to put up a fence,
But an ambulance down in the valley.
"For the cliff is all right, if you’re careful," they said,
"And, if folks even slip and are dropping,
It isn’t the slipping that hurts them so much
As the shock down below when they’re stopping."
So day after day, as these mishaps occurred,
Quick forth would those rescuers sally
To pick up the victims who fell off the cliff,
With their ambulance down in the valley.
Then an old sage remarked: "It’s a marvel to me
That people give far more attention
To repairing results than to stopping the cause,
When they’d much better aim at prevention.
Let us stop at its source all this mischief," cried he,
"Come, neighbors and friends, let us rally;
If the cliff we will fence, we might almost dispense
With the ambulance down in the valley."
"Oh he’s a fanatic," the others rejoined,
"Dispense with the ambulance? Never!
He’d dispense with all charities, too, if he could;
No! No! We’ll support them forever.
Aren’t we picking up folks just as fast as they fall?
And shall this man dictate to us? Shall he?
Why should people of sense stop to put up a fence,
While the ambulance works in the valley?"
But the sensible few, who are practical too,
Will not bear with such nonsense much longer;
They believe that prevention is better than cure,
And their party will soon be the stronger.
Encourage them then, with your purse, voice, and pen,
And while other philanthropists dally,
They will scorn all pretense, and put up a stout fence
On the cliff that hangs over the valley.
Better guide well the young than reclaim them when old,
For the voice of true wisdom is calling.
"To rescue the fallen is good, but ’tis best
To prevent other people from falling."
Better close up the source of temptation and crime
Than deliver from dungeon or galley;
Better put a strong fence ’round the top of the cliff
Than an ambulance down in the valley.
Better fences may not be the answer.
Some people may be deliberately jumping - Why?
Some might be pushed - Why?
Needless to say business management have taken a great interest in these concepts. More recent versions or Socratic questioning are:
Toyota's 5 whys " the 5 Whys method as "the basis of Toyota's scientific approach . . . by repeating why five times, the nature of the problem as well as its solution becomes clear"
Ricardo Semler's 3 Whys
If we are to properly understand the tapestry of causation, first we need to elucidate the various skeins of causation so that we may find the ways these skeins weave together and why.
The Wisdom of the Whys is closely related to Socratic debate
See also Bohm Dialogue